Frequently Asked Question
Service Commitments
Last Updated about a month ago
Spring System's regular hours of operation are Monday to Friday, 8:30 AM to 9:30 PM EST. For after hours requests that are time critical (for example, ASN jobs), please send an email to urgent@springsystems.com.
Please note our normal turnaround times for standard jobs below:
- ASNs: processed within 4 hours of your request
- SHIPPING LABEL PRINTS (includes GS1-128 labels, FedEx, UPS, etc): same day turnaround if received before 12:30 EST
- HANG TAGS, STICKERS, & RFID PRINTS: 3 day turnaround
- INVOICING, UPC MAINTENANCE, & ALL OTHER SERVICES: 3 day turnaround
Ask us about our Fast Lane offering for urgent turnaround for those jobs that just can't wait!