Frequently Asked Question

We are excited to introduce our new Fast Lane offering, which provides a new level of flexibility for those last minute jobs that just can't be pushed off any longer. We know orders can get held up for reasons out of your control - Fast Lane provides a way to work around those issues. We usually work on a first come, first serve basis, and that will continue to be our standard operating procedure. However, in circumstances that make it impossible to wait, Fast Lane can provide a solution.

Fast Lane guarantees same day service for all of the following transactions as long as the request is received by 1 PM ET, and the job is of reasonable size (if received after 1 PM ET, we guarantee next day completion, and if a job is too large for same day completion, we will communicate with you to determine best approach):

• GS1 label generation (PDF) - includes GS1 labels, packing slips, and load plan
• Hang tag or sticker prints
• Invoice generation
• UPC creation/uploads/maintenance (for both Spring catalog and external catalog i.e. GXS, Intertrade, etc)

In order to use the Fast Lane service, please send an email to support@springsystems.com with *HOT* at the start of the subject line. This will flag it as urgent in our system. Please make sure to use the asterisks, as this allow our system to properly tag your request!

If anything is urgently needed, but is not on the above list, please feel free to tag it as such anyway - we will do our best to assist you. Pricing depends on the scope of the job, so please feel free to reach out to support or your account manager with any questions.