Frequently Asked Question
Orders: I have an old/invalid/incorrect PO I would like to remove from the system - how can I do this?
Last Updated 5 months ago
Older or invalid POs cannot be removed from the system, for various reasons, but they can be marked "do not use", which will clearly mark them with a "X" in the "status" column on the orders table and also prevent any activity on those POs. You can do that using the following steps:
1. Go to the "Transaction > Order Transactions" table
2. Select the PO line(s) you would like to mark "Do Not Use"
3. Click "Acknowledge PO" on the top right menu
4. Change "Acknowledgement Status" to "Do Not Allow acknowledgement" and shipment status to "do not allow shipment"
5. Click "Save Acknowledgement" (Just save, NOT Save and Send)