Frequently Asked Question

Everyone should use one of these:

• sftp.springsystems.com
  
• ftps.springsystems.com

Both use the same user and passwords. Both read/write to the same locations, just different ways to connect.

NOTE:  SFTP is generally considered more popular than FTPS, as it is often seen as the more secure and preferred option for file transfer due to its robust encryption and seamless integration with SSH, making it the go-to choice for most security-critical applications and internal networks; while FTPS is still used, it's becoming less prevalent compared to SFTP.

sftp.springsystems.com this uses an alternate encryption method. Need to trust the certificate.

• protocol: SFTP
• TCP port 22

ftps.springsystems.com requires explicit FTP over TLS (a.k.a FTPS - SFTP);. Need to trust the certificate.

• Protocol: FTP
• Port: left blank
• Encryption: Require explicit FTP over TLS
• Transfer mode: Active

• Other notes
  • TCP port 990
  • (if using coffeecup FTP, also try "allowing insecure certificates" passive mode)