Frequently Asked Question

Rather than deleting any unnecessary shipments, our system allows you to mark shipments as "do not use", indicating that a shipment should not be used or processed.

In order to mark a shipment "do not use", you can follow these steps:

1. Locate the shipment in Transactions -> Shipments

2. Find and select your shipment from the shipments table and click "edit shipments"

3. Click on the Shipment Level Editor pencil icon in the brown bar, which allows you to edit your shipment information

4. Towards the bottom of the popup, you should see a dropdown option marked "do not use" under "shipment status" - switch this to "yes" using the dropdown option

5. On the bottom right of the popup, save the shipment once you've made your changes

6. Once completed, if you go back to the shipments table, you'll see the shipment is now marked with a black "X" in the "status" column, indicating that it is successfully marked "do not use". This will prevent further action on the shipment (i.e. sending an ASN accidentally).

7. You can also filter out shipments marked "do not use" by entering "-X" in the status column, in the shipments table used earlier. This will prevent any shipment marked as do not use from appearing in your shipments table, unless the filter is removed.