Frequently Asked Question

Shipments: How do I add a deleted item or carton back to a shipment?

Last Updated a year ago

At this time, it is not possible to add a deleted item back to a shipment. However, the item has not been removed from the original PO, so creating a new shipment will resolve your issue
To create a new shipment, go back to Transactions => Orders, and select the order line(s). Then press "Create Shipment". This will create a shipment from the original PO, resetting your shipment from the starting point. You can continue the process normally from there.
The bad shipment should be marked "Do Not Use" to avoid various issues - see FAQ entry for “do not use” for details.