Frequently Asked Question

You can send your ASNs through the portal manually, or Spring Systems can send it on your behalf.

To send an ASN manually, follow the steps below:

• Look for the shipments in the Transactions --> Shipments page.
  
  

• Select your shipment(s) and click "Edit Shipments"
  
  
• Click on the Shipment Level Editor pencil icon in the brown bar to fill in your shipment tracking information.
  
  
• Fill in all the information marked in a brown "S" which are mandatory by the retailer for the ASN as shown below and Save the information from the Blue button on the page.
  
  
  
• You can send the ASN directly from shipments table by selecting applicable shipments, then clicking “send shipments” => “send advanced ship notice (856)”

• You can also send the ASN directly from the shipment by clicking “Save and Send Shipment” => “Save and Send Advanced Ship Notice (856)”

• If requesting your ASNs to be sent by Spring, please email support@springsystems.com (copy urgent@springsystems.com for after hours requests) with the following information included:
  • PO#
  • BOL# (or tracking # of lead carton)
  • Weight
  • Carrier
  • Carrier’s SCAC (Standard Carrier Alpha Code)
  • Ship date
  • Total units
  • Total cartons
  • Exact detail (including carton #’s) of any adjustments*
  • Dispatch # (Zappos orders only)