Frequently Asked Question

How can I remove an employee email login who no longer works for my company?

Last Updated a year ago

Users can be managed by your account admin using these steps:

Account settings (upper right of PortalApp) > Users > Highlight user > Actions > Deactivate Selected.

Note - only your account admin(s) can make this change. If you are not an admin, the system will tell you who your account admins are!

Note 2 - users will automatically be deactivated after 60 days of inactivity (and 3 reminders)!

If you need additional assistance don't hesitate to contact support.